Where do you deliver to?
We only deliver within the borders of the Cape Peninsula.
What will the delivery cost be?
We deliver free of charge within the Cape Peninsula for all orders exceeding R 600 (VAT inclusive). All orders less than R 600 must be collected. Products can be delivered to outlying areas via courier. The courier costs will be the responsibility of the receiving party.
When can I expect my delivery?
Deliveries will only be made to the designated delivery address between 8am and 5pm on a Wednesday or a Thursday. Orders must be placed no later than the Monday of the same week. No deliveries will be made on weekends and public holidays.
Can I choose to collect instead of accepting delivery?
You will have the option to collect when concluding your purchases online.
How soon can I collect my order?
Orders can be collected between 1pm and 6pm on a Wednesday or a Thursday, taken into account that the order was placed on latest the Monday of the same week. We will communicate with you informing you on the status of your order.
Can I change my order from collection to delivery or vice versa?
Please notify us via e-mail if you need to change the method of delivery. Please also indicate your order number on the e-mail.
Do I need to send a proof of payment?
The order will only be processed once we have received successful confirmation of payment. To avoid any late deliveries due to payments from different banks not reflected immediately, please e-mail/fax us the proof of payment.
